FAQ
The questions every buyer asks before their first order — answered straight, no sales fluff.
What is your MOQ?
MOQ depends on the product line and spec. Tell us your volume and we'll structure a program that fits — small test orders are welcome for distributors starting a new line.
What are your typical lead times?
Lead times depend on the product line, complexity and order size. Prototypes are faster than production runs. Exact schedules are confirmed per order, in writing.
Can you make custom wheels with our own brand?
Yes — OEM/ODM is a core service. Custom designs, engraving, center caps, packaging and documentation are all available. We work under NDA and keep tooling exclusive to your program.
Which payment terms do you accept?
Terms are agreed per order and documented in the sales contract — standard international trade terms are available.
How do you ship internationally?
By sea, air freight for urgent samples, or door-to-door via our logistics partners. Every shipment includes full export documentation: commercial invoice, packing list, certificate of origin and test reports where required.
How do you manage quality?
Quality is managed through specification control, staged checks and documentation. Certification and testing options are available depending on product specifications and project requirements — ask us what applies to your program.
Can you match specific bolt pattern, offset and center bore requirements?
Yes. Wheel programs offer a wide range of bolt patterns, offsets and center bores, including custom specs for OEM programs. Send us your fitment requirements and we'll confirm feasibility within 24 hours.
Do you support samples before bulk orders?
Yes. Samples are available before production commitment — ask us about sample fees and how they apply to bulk orders.
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